Privacy Policy

Why is this Important?

A Privacy Policy is essential for maintaining trust and transparency with our customers. It provides clear information on how we manage your personal data, ensuring that you are fully informed about the types of data we collect and how it will be used. It also demonstrates our commitment to safeguarding your privacy in accordance with Australian privacy laws.
 

Legal Obligations Under Australian Law

As a business operating in Australia, we comply with the Privacy Act 1988 (Cth), which regulates how personal information is handled. The Privacy Act requires businesses to comply with the Australian Privacy Principles (APPs), which govern the collection, use, and disclosure of personal information.

We also comply with other relevant Australian laws, including the Spam Act 2003 (Cth), which governs commercial electronic communications, and the Do Not Call Register Act 2006 (Cth).
 

What Information Do We Collect?

We collect both personal information and non-personal information to deliver our services. Personal information is any information that can identify you, including but not limited to:

• Personal Identifiable Information (PII): Name, email address, phone number, payment details, shipping address, etc.

• Non-Personal Information: Information such as IP addresses, browser type, usage data, and website interactions (collected automatically through cookies or analytics tools).

• Sensitive Information: We do not collect sensitive information (such as health or financial data) unless it is essential for providing our services and with your consent.
   

How Do We Collect Information?

We collect personal data in the following ways:

1. Direct Collection: When you provide us with information through forms, registrations, purchases, or communication with us (e.g., via email, phone, or our website).

2. Indirect Collection: Through the use of cookies, web beacons, or analytics services that automatically collect information about your interactions with our website.
    

Why Do We Collect Your Information?

We collect your personal information for the following purposes:

• Providing Services: To deliver our services, including event planning, photography, videography, and any other services you request.

• Communication: To communicate with you regarding your orders, inquiries, or feedback.

• Marketing and Promotions: To send you information about our products, services, and special offers, provided you have consented to receive such communications.

• Improvement of Services: To improve our services, website functionality, and user experience.

We will only collect information that is necessary for the above purposes and will not use or disclose your personal information for any purpose other than what is outlined in this Privacy Policy.
 

How Do We Protect Your Information?

We are committed to protecting your personal data by employing appropriate technical and organizational measures, including encryption, secure data storage, and regular audits to prevent unauthorized access, alteration, or disclosure.

However, please note that no data transmission or storage method is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.
 

Do We Share Your Information?

We may share your personal information in the following circumstances:

• Third-Party Service Providers: We may disclose your data to trusted service providers who assist us in operating our business, such as payment processors, delivery services, and marketing platforms. These third parties are bound by confidentiality agreements and are only permitted to use your information to provide services on our behalf.

• Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena or a government request.

We will never sell your personal data to third parties for their own marketing purposes without your explicit consent.
 

Your Rights Under the Australian Privacy Principles

As an individual, you have the following rights under the Privacy Act 1988 (Cth):

• Access: You may request access to the personal information we hold about you.

• Correction: If the information we hold is incorrect, you have the right to request that we correct it.

• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

• Opt-Out: If you no longer wish to receive marketing communications, you can opt-out by following the unsubscribe instructions in our emails or contacting us directly.
   

Children’s Privacy

At Lioness Pride, we deeply value the privacy and safety of children. As part of our services, we occasionally work with infants, newborns, and children, especially in our photography and event planning services. However, we are committed to ensuring that any personal information and photos of children are handled with the utmost care and respect.

• Consent for Photos: We do not upload or share photos of children without obtaining explicit written consent from a parent or legal guardian. Before any photographs of children are taken, we seek approval to use the images for promotional purposes, portfolios, or any other specific uses. We are transparent about how these photos will be used and will only proceed with parental consent.

• Model Calls: We only accept children for model calls who have prior approved consent from a parent or legal guardian. All parents or guardians are informed of the purpose of the model call, and we ensure that they are fully aware of the nature of the session and how any resulting images will be used.

• Security and Protection: Any personal data or photos of children collected by Lioness Pride are securely stored and protected in accordance with Australian privacy laws. We do not share or disclose children’s personal information or photos with any third parties without prior consent.

If you are a parent or legal guardian and have concerns about how we handle your child’s personal information or photos, or if you wish to revoke consent at any time, please contact us directly. We will act promptly to delete or modify any information or images as per your request.

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information and enhance your experience on our website. Cookies help us remember your preferences and analyze website traffic. You can control cookies through your browser settings; however, please note that disabling cookies may affect the functionality of our website.
 

Third-Party Websites

Our website may contain links to third-party websites. These external sites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by posting a prominent notice on our website or through direct communication. We recommend reviewing this page periodically to stay informed about how we protect your personal information.
 

Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise any of your rights under Australian privacy laws, please contact us:
 

Lioness Pride
Email: hello@lionesswm.com.au